Who we are
Hakim-Online provides online consultation services related to traditional and general wellbeing guidance.
Our website address is: hakim-online.com.
Information We Collect
We collect personal information only when you voluntarily submit it through our contact or consultation forms. This may include:
- Name
- Email address
- Phone or WhatsApp number
- General health or wellbeing information you choose to share for consultation purposes
We do not require account registration to use our services.
Purpose of Data Collection
Your information is collected solely to:
- Respond to consultation enquiries
- Provide personalised consultation guidance
- Communicate follow-ups related to your enquiry
- Improve the quality and clarity of our services
Your data is never sold, rented, or shared for marketing purposes.
Health Information Disclaimer
Any health-related information you provide is treated as confidential.
Hakim-Online does not replace professional medical diagnosis or emergency care. Information shared is used only to offer traditional or general guidance, not medical treatment.
Cookies
Hakim-Online uses minimal cookies, limited to:
- Basic website functionality
- Security and performance monitoring
We do not use cookies for advertising or behavioural tracking.
You may disable cookies through your browser settings without affecting core site access.
Embedded Content from Other Websites
Pages on this site may include embedded content (such as videos or images). Embedded content behaves exactly as if you visited the originating website.
These third-party websites may collect data about you, use cookies, or track interaction according to their own privacy policies. Hakim-Online has no control over third-party data practices.
Data Retention
We retain submitted consultation data only for as long as necessary to:
- Complete the consultation process
- Maintain relevant consultation records
You may request deletion of your data at any time, unless retention is required for legal or administrative purposes.
Your Rights
You have the right to:
- Request a copy of the personal data we hold about you
- Request correction or deletion of your personal data
- Withdraw consent for further communication
Requests can be made via the contact details provided on the website.
Data Security
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, misuse, or disclosure.
Where Your Data Is Sent
Submitted form data may be processed through secure email or hosting systems and may be checked via automated security or spam-prevention services.
Policy Updates
This privacy policy may be updated periodically to reflect changes in legal requirements or website functionality. The latest version will always be available on this page.